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Four Years Later

It’s been four years since we launched our e-commerce store!

We’ve been manufacturing paper tubes since 1949, but it wasn’t until 2013 we decided to take the plunge.

Our turnaround times have always been a significant factor in our customers’ purchasing decisions.

Conversation after conversation, the feedback was consistent: we need our paper cores faster.

We put our heads together, implemented a few new changes and created solutions to give our paper core customers just what they were looking for:

Same Day Shipping

In 2013, we launched our e-commerce store with a handful of 3″ ID (inside diameter) x .125″ thick paper cores. Since then, we’ve increased to over 90 different lengths.

The process couldn’t be simpler:

  1. order before 11 AM Pacific
  2. orders ship UPS that same day

Our customers are pleased, and so are our new ones. The feedback we’re receiving now is different, but still consistent: thank you.

 

Real reviews from real customers

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We’re a growing company. We have come a long way from the 1949 days of creating Invoices with a pencil and paper and “snail mailing” them out to clients.

We like technology here at Spiral Paper Tube and try to incorporate what makes the most sense for our paper tube manufacturing business.

Thanks to the Internet, customers needing our products are able to find us simply by using a search engine…gone are the days of the big, heavy yellow pages. Because of this, we are continually meeting new people and are able to work with new customers. In ongoing conversations with newer clients, when asked what we can do to improve our service, the feedback is consistent:

 

Give us reviews to read so we can see what your other customers are saying. We found you online, so we don’t know you, but if we were able to read some reviews, we would be more inclined to trust you with our business.

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